Using Machine Learning to Improve Utility Customer Experience

Craig Lawrence Case Studies, Customer Experience, Data Science, ETR, Machine Learning

To most customers, their electric utility has only one job – to keep the lights on. A power outage is one of the few times, other than paying their bill, that a customer engages with their utility – so, the utility interaction with the customer is a high leverage point. Perhaps just as important as getting the lights back on …

Treverity Appoints Bill Bell as Advisor

Michael Breen Announcements

Treverity is proud to announce that we are bringing on William Bell as an Advisor to the Board of Directors. Bill will provide his experience and insight into Utility Operations and Analytics to help Treverity continue to serve and grow our customers in the electric and gas utility industry. Mr. William F. Bell William Bell is the recently retired Technology …

Treverity’s History

Michael Breen About Us

Treverity has successfully completed the transition from a management consulting company to a software company with a robust set of solutions that bring Human Integration to the utility core data platforms. In the summer of 2012, CenterPoint Energy (CNP) completed a multiyear project to install 2.3 million smart meters throughout the company’s electric service territory. These meters are the foundation …