The Start Line is the Finish Line: The Journey of the 2018 Coppell Solar Car Team

Craig Lawrence About Us, Announcements, Solar Car

“The miracle isn’t that I finished. The miracle is that I had the courage to start.” – John Bingham   Several months ago, we wrote about the Coppell High School Solar Car team, which Treverity sponsored this year in their quest to complete the Solar Car Challenge – a seven day grueling road race from Texas to California, covering over …

Using Machine Learning to Improve Utility Customer Experience

Craig Lawrence Case Studies, Customer Experience, Data Science, ETR, Machine Learning

To most customers, their electric utility has only one job – to keep the lights on. A power outage is one of the few times, other than paying their bill, that a customer engages with their utility – so, the utility interaction with the customer is a high leverage point. Perhaps just as important as getting the lights back on …